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Account & security
Passwords, two-step sign-in and privacy. · 5 articles
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How do I reset my password?On the login page press Forgot password. We email you a 6-digit code that works for 10 minutes.
How do I turn on two-step sign-in?Settings › Security › Turn on two-step sign-in. Scan the QR code with an authenticator app (Google Authenticator, Microsoft Authenticator, 1Password, Authy) and save your backup codes.
I lost my phone with the authenticator app.Log in with one of your backup codes, then set up two-step sign-in again. No backup codes? Email support@socialboostlab.com from your account's email address and we'll verify it's you.
How do I see where I'm signed in?Settings › Security lists your devices and recent sign-ins. You can sign out all other devices.
How do I download or delete my data?Settings › Privacy & data: download everything we hold as one file, or close your account.
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